Privacy Policy
Protecting your privacy is our responsibility
Last updated: November 17, 2025
Policy Overview
This privacy policy explains how the Candle website (hereinafter referred to as "we" or "this website") collects, uses, stores and protects your personal information. We are committed to strictly complying with relevant laws and regulations to ensure the security of your personal information.
By using our services, you agree to the terms of this privacy policy. If you do not agree with this policy, please do not use our services.
Information We Collect
1. Information You Provide
- Name and email address provided when registering an account
- Blessing content and country/region information when lighting candles
- Inquiry information submitted through contact forms
- Related information provided when participating in activities
2. Automatically Collected Information
- Access logs: IP address, access time, pages viewed
- Device information: browser type, operating system, screen resolution
- Data collected by Cookies and similar technologies
- Website usage statistics
3. Third-Party Information
- Public information obtained from social media logins
- Transaction information provided by payment processors
- Security information provided by fraud prevention services
How We Use Information
Service Provision
Create and manage your account, provide candle lighting services
Communication
Send service notifications, respond to your inquiries
Service Improvement
Analyze usage data, optimize user experience
Security Protection
Prevent fraud, ensure service security
Information Sharing and Disclosure
We may share information in the following situations:
- Service Providers: With third-party partners who help us operate our services (such as payment processing, email sending services)
- Legal Requirements: Disclosure of information in accordance with laws, regulations or government requirements
- Rights Protection: When necessary to protect our or others' legitimate interests
- Business Transfer: During business mergers, acquisitions or asset transfers
- User Consent: Other situations where we have obtained your explicit consent
Data Security Measures
Data Encryption
Using SSL/TLS encryption for transmission, encrypted database storage
Access Control
Strictly limit data access permissions, regular reviews
Backup Mechanism
Regular backups to ensure data is not lost
Your Rights
Right to Access
You have the right to know about the personal information we collect about you
Right to Rectification
You have the right to request correction of inaccurate personal information
Right to Erasure
Under certain conditions, you have the right to request deletion of personal information
Right to Restriction
You have the right to restrict our processing of your personal information
Cookies Usage
We use Cookies and similar technologies to improve your browsing experience:
| Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintain basic website functionality | Session duration |
| Performance Cookies | Analyze website usage | 30 days |
| Functional Cookies | Remember user preferences | 1 year |
You can manage Cookies through your browser settings, but disabling certain Cookies may affect website functionality.
Policy Updates
We may update this privacy policy from time to time. For significant changes, we will notify you through website announcements or email. Please check this page regularly to learn about the latest privacy policy.
Continued use of our services indicates that you accept the updated privacy policy.
Contact Us
If you have any questions about this privacy policy or need to exercise your rights, please feel free to contact us: