Terms of Service
Important agreements for using our services
Last updated: November 17, 2025
Service Agreement
Welcome to the Candle website! These Terms of Service (hereinafter referred to as "Terms") constitute a legal agreement between you and us, governing the conditions under which you use our website and services.
Service Description
1. Virtual Candle Service
- Provide virtual candle lighting, management and sharing functions
- Support personalized blessing content and burning duration settings
- Provide candle status notifications and reminder services
- Support candle renewal and gift giving functions
2. Social Interaction Features
- Users can browse and like other public candles
- Support sharing candles with friends via QR code
- Provide commenting and messaging functions
- Support creating memorial candles and collective prayers
3. Technical Support Services
- 7×24 hours stable website operation
- Cross-device data synchronization
- Regular feature updates and optimizations
- Customer service support
User Obligations and Responsibilities
Account Responsibility
Ensure registration information is true and valid, protect account security, and take responsibility for all activities under the account
Content Standards
Published blessing content must be legal and healthy, and must not contain illegal, violent, pornographic or inappropriate information
Legal Compliance
Comply with local laws and regulations, and not use the service for any illegal activities or activities that infringe on others' rights
System Security
Do not attempt to damage or interfere with normal website operation, and do not engage in any behavior that may damage the system
Prohibited Activities
- Publishing illegal, violent, pornographic, malicious or inappropriate content
- Impersonating others or providing false information
- Conducting commercial advertising or spam distribution
- Malicious attacks, intrusions or damage to website systems
- Infringing on others' intellectual property or privacy rights
Intellectual Property
1. Our Rights
The website's design, code, trademarks, logos, text content, etc. are owned by us or legally authorized. Without permission, you may not copy, modify, distribute or commercially use these contents.
2. User Content
You retain ownership of the content you create, but grant us the right to use, modify, and display this content to provide services to you and other users.
3. Third-Party Content
If you discover any content that infringes intellectual property rights, please contact us promptly and we will handle it according to law.
Disclaimer
Technical Risks
We strive to ensure service stability, but cannot completely avoid technical failures, network interruptions and other force majeure factors
User Behavior
We do not assume regulatory responsibility for content and behavior published by users, but will cooperate with relevant authorities in investigations
Third-Party Links
The website may contain third-party links, and we are not responsible for the content of these external websites
Service Changes and Termination
1. Service Changes
- We may update, modify or improve service features from time to time
- Major changes will be notified to users in advance
- Users can choose to accept changes or stop using the service
2. Service Termination
- Users can stop using the service and delete their accounts at any time
- We have the right to terminate service when users violate the terms
- When service is terminated, we will process user data according to the privacy policy
3. Data Processing
- After account deletion, personal information will be deleted according to the privacy policy
- Some data may need to be retained for a certain period due to legal requirements
- Users can contact us to understand data processing
Dispute Resolution
Friendly Negotiation
In case of disputes, we recommend first resolving them through friendly negotiation. You can contact us through customer service channels.
Legal Channels
When negotiation is ineffective, disputes should be submitted to the People's Court with jurisdiction where the website is located.
Other Terms
Terms Effective
These terms take effect when you start using the service, until the service is terminated or the terms are replaced
Terms Modification
We may modify these terms, and important modifications will be notified through website announcements or email
Severability
If any part of the terms is invalid, it does not affect the legal validity of other parts
Contact Us
If you have any questions about these terms of service or need help, please contact us: